SISCOM offers many different types of services to our customers but the types of billing can be made by three basic means.
Credit card - The most preferred. It is the easiest for everyone, takes no paper and your account is always paid on time.
E-mail - We will send you your bill via e-mail about 12 to 15 days in advance giving you ample time to submit your payment via U.S. Mail. Help protect a tree. Don't we cut down enough as it is.
If you have a 2nd e-mail that you check more often (such as yahoo, juno, hotmail or AOL) just let us know and duplicate invoices will be sent to that account.
Paper - We will send you your bill via U.S. Mail about 12 to 15 days in advance. Because the U.S. Mail will take a few days to get to you this will give you a little less time to respond. Due to our low monthly service fees we will have to add a $1 surcharge to each invoice to help recover the extra cost (example: if you pay semi-annual this surcharge will be $1 every 6 months).
No matter what type of billing you choose you will receive a receipt from us via your e-mail. If you would like a paper receipt for your records, you can print out the message with most e-mail clients.
General Billing Rules
- All invoices(Rates) are due in advance of the beginning service date.
- All past due invoices will be subject to a $2 or 5% late fee (which ever is greater).
- All past due e-mail & credit card billing accounts will be changed over to paper billing until your account is caught up and you request that your billing be changed back to e-mail or CC.
- All accounts 15 days past due are subject to be deactivated. A $10 reactivation fee will be assessed to all accounts reactivated.
- By using SISCOM you agree to our Terms and Conditions which may be found at http://www.siscom.net/support/legal/tos.php
