News Archive

Mail server fault

8th August 2006 - 0650 EDT The mailbox server is now up and running again. Apologies for any inconvenience.

Mail server fault

8th August 2006 - 0300 EDT The primary mailbox server is currently unavailable due to a suspected hardware fault. We are investigating.

Switch Maintenance

4th July 2006 On Wednesday 5th July, beginning at 6am, we will be performing essential maintenance on one of our core switches. All services may experience brief interruptions. We will do our best to keep these to an absolute minimum and we expect this activity to be completed by 9am EDT at the latest. We apologise for any inconvenience caused. If you have any questions please give us a call or email support@siscom.net.

DSL Router Maintenance

29th May 2006, 0930 The DSL maintenance, described below, has been completed successfully.

DSL Router Maintenance

27th May 2006 On Monday 29th May, we will be performing essential maintenance on one of our DSL routers. DSL customers connecting over SBC lines may experience interruptions to their service. We will do our best to keep these to an absolute minimum and we expect this activity to be completed by 10am EDT. We apologise for any inconvenience caused. If you have any questions please give us a call or email support@siscom.net.

Dial-up and ISDN Circuit Upgrades

28th February 2006 The upgrade of our dial-up circuits overnight last night was completed smoothly and successfully. Dial-up modem and ISDN service is back to normal.

Dial-up and ISDN Circuit Upgrades

24th February 2006 We will be upgrading our dial-up circuits overnight on Monday, 27th February/Tuesday, 28th February. Users may experience breaks in service during this period. We apologise for any inconvenience this may cause. This will impact dial-up modem and ISDN customers only. DSL, leased-line and colocation services are not expected to be affected in any way.

Connectivity problems

9th February 2006 Yesterday, we experienced a fault in one of our boundary routers. This coincided with unrelated problems at one of our upstream providers who suffered a fiber cut. As a result, some customers may have experienced poor connectivity to some or all destinations. We believe both of these issues are now resolved. We apologise for any inconvenience caused.

DSL Router Maintenance

27th January 2006 This weekend’s DSL router maintenance, previously announced, has been postponed. We no longer anticipate any interruptions of normal service.

DSL Router Maintenance

27th January 2006 Today and over the weekend we will be conducting essential maintenance on our primary DSL router. DSL customers may experience brief losses of connectivity. We will do our best to keep these to an absolute minimum and apologise for any inconvenience caused. If you have any questions please give us a call or email support@siscom.net.